working with us

#WorkAtMESbookMola

What makes MESbook a good place to develop?

At MESbook, we want to grow, lead and innovate in every act we do. To do this, we believe in cooperation, we challenge and inspire each other every day.Whether connecting industries or people, we help ensure that every challenge gets the best solution. We build the future of Industry 4.0.

OUR PEOPLE

We are innovators, leaders and we love what we do. A big family that brings the best of all its experience.

how we work

You will be in an environment that encourages free thinking, collaboration, individuality and proactivity.

day day in mesbook

You can work from the office or from home if that suits you better. Work with Industry 4.0 professionals from the most relevant sectors.

Job offers open at MESbook

Incident Management and Resolution Technician- FP

Description

Qualifications: FP computer science, microcomputer systems and networks, multiplatform application development... (we do not value university profiles for this vacancy).

Training to be valued: Knowledge of databases, HelpDesk tools, BI.

Computer skills: SQL, advanced Excel, JIRA.

Job Duties:

After-sales service and Technical Assistance Service (TAS): Customer service for incidents by mail and/or telephone.
Product monitoring: Analysis of the failures assigned to it in order to detect their origin for the associated software part.
Resource management: Management of recurring corrective actions until final resolution of problems.
Risk map: Preparation of the technical reports resulting from your interventions, and submitting them to the head of the department. Communication with the Development, Testing and After Sales departments.
Database management.
Business monitoring. Review of all projects to develop improvement plans. Fulfillment of release schedules for customers. On time and with quality.

Experience: not required.

Working day: full time.

Schedule: rotating shifts from Monday to Friday from 8:00 a.m. to 3:00 p.m. and from 9:00 a.m. to 8:00 p.m.

Type of contract: indefinite.

Number of vacancies: 1

We offer the incorporation to a young and dynamic team, with a very good working environment.